AltaPointe’s healthcare professionals rejoice when they see their patients’ lives improve. Despite the odds, however, successful outcomes happen every day. The following success stories are just a few examples.
From social eccentric to college scholarship ― One kindergartener’s parents were crushed because their son didn’t fit in socially. They sought help at our children’s outpatient services because they were upset; the child was not. He never thought about having friends. He would play Legos® for hours. When teachers told him to walk in a straight line with his classmates, he would face the opposite way. That first contact with AltaPointe began 13 years of outpatient services for this child who was eccentric, on the spectrum and had ADHD. Our therapists helped his parents to accept their son for who he was.
Eventually, this “special ed kid” who loved science won the right to take chemistry and calculus. He not only passed the classes, he earned a regular high school diploma and was awarded college scholarships to study science and robotics. With the help of our therapists, he succeeded because he didn’t give up and didn’t let the mental illness label get in his way.
From homeless missing person to treatment to reunion with family ― A middle-aged man recently was reunited with his family after 12 years of separation thanks to our adult residential services staff members. Three years ago, Mobile police found him homeless, lying in a ditch, disheveled and disoriented. He knew his name, Social Security number and date of birth, but he could not recall any other aspects of his life. From a local ER, he was admitted to EastPointe Hospital where he was diagnosed with schizophrenia. From there, he was placed in an AltaPointe Intensive Care Facility and has lived in a group home for two years.
His residential manager did the research and learned he had been reported as a “missing person” and that he had a wife, child and sister in another state. Thanks to her diligence, plans have begun for him to move to his sister’s home. We have been working with a mental health center there so that his care will continue.
From despair to suicide threat to life-saving care ― A man called CarePointe from an AltaPointe parking lot, threatening suicide. The CarePointe specialist, who was on the phone with the consumer, simultaneously worked with another staff member, who was working with a 9-1-1 officer, who was tag teaming with the first responders onsite. All these efforts combined to save the man’s life and to make sure he received the services he needed.
How we respond makes the difference – These stories show how helping our patients succeed requires well-coordinated responses. These responses flow from systems of services within the AltaPointe continuum and the community. When all involved are focused on success, everyone can celebrate when our patients lead healthier lives.
Tuerk Schlesinger, CEO